We are a Member of ABTA, membership number V2645. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com
View our ABTA certificate
For your complete peace of mind the air tours and flights arranged by Halsbury Travel are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 5079. Protection extends primarily to customers who book and pay in the United Kingdom. Visit the ATOL website for more information. View our ATOL certificate
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Halsbury Travel (5493), and in the event of their insolvency, protection is provided for:
- Non-flight packages
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Halsbury Travel.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
Halsbury is an Assured Member of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we understand and facilitate the needs of educational travel; have effective Safety Management Systems in place, specifically focused on travelling with young students and that we offer fair terms and conditions and the best financial security. This means that you can book your trip with confidence, meet your due diligence and reduce the amount of External Provider paperwork necessary. View our STF certificate.
Halsbury Travel has been awarded the Learning Outside the Classroom Quality Badge, a benchmark that identifies organisations providing quality services that fulfil the requirements of a quality LOtC provider. In order to be awarded the badge, organisations must demonstrate they are committed to fulfilling six quality indicators that are required of a quality LOtC provider. The result is that teachers, local authorities and parents are able to identify and have confidence that Halsbury Travel is committed to offering LOtC activities that are safe and beneficial to learning. View our LOTC Certificate or visit the Learning Outside the Classroom Website to learn more.